How to Order

Email us at:  orders AT (replace “AT” with @ and remove all spaces) to place all orders.  
Let us know:
1) what you would like to purchase, including yarn base and colour, size (for kits), PDF or hard copy (for patterns)
2) where you live (state/province/country), and
3) whether you would like us to wind your yarn into cakes (charge of $1 per skein with proceeds going to our Otis Houndation).  
A PayPal invoice will be mailed to you that includes airmail shipping (or surface mail if you’re in Ontario).  
The first email request for each yarn/fibre secures it.  We will send you a paypal invoice for the full amount plus shipping and ship the packages off within 3-5 days.
Shipping charges:
We charge actual shipping charges per package, emailing you with options if there is a significant price or delivery time difference.
US:  start at $5.97 for surface mail and $7.61 for air mail for up to 2 skeins (249 g)
Canada:  we will ship using the least expensive option (usually expedited post)
All other countries:  We will ship airmail, unless you tell us otherwise. 
Best attempts are made to photograph colours accurately, however colours do differ from monitor to monitor (I’ve checked).
Custom orders (including dyeing or overdyeing your own fibre or yarn) are always welcomed! Just email us with what you have in mind.

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